Athlete 360 is the app of Atwa Academy (“the academy”, “we”). This policy explains what the Athlete 360 app and dashboard collect, why, and the choices you have.
1. Who this applies to
Players (and their parents or guardians), coaches and academy staff who use Athlete 360.
2. What we collect
- Account details the academy enters: name, phone number, email, date of birth, branch, plan, main coach, an emergency contact and, if provided, medical notes and a medical form.
- Training data: weekly spots, session confirmations, attendance, assessments, test results, levels, training records and notes from coaches.
- Messages and photos sent in Chat, and your profile photo.
- Questions you ask the in-app AI assistant, only if you allow it.
- Membership records: your plan and the amounts and dates of payments made at the academy. We don’t collect card or bank details.
- A push-notification token for your device, and your notification and app settings.
We don’t collect your location, contacts, browsing history or advertising identifiers, and we don’t use analytics or advertising tools.
3. How we use it
Only to run Athlete 360: show your schedule and progress, let players and coaches talk, send reminders and notifications, manage memberships and keep accounts secure. We don’t sell your data, show ads, or track you across other apps and websites.
4. Who can see it
- Academy staff: coaches can see players’ training data and the chats they are part of; branch managers and the owner can see the data of their branch or the whole academy.
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Service providers that process data for us:
- Supabase: hosting, database, sign-in and file storage.
- Apple Push Notification service and Expo: delivering notifications.
- OpenRouter and the AI model provider it routes to: only when you use the AI assistant and have allowed it. Your question and the academy data needed to answer it are sent to produce the reply.
We share data with anyone else only if the law requires it.
5. The AI assistant
The assistant is optional. The app asks for your permission before it sends anything, and you can withdraw it anytime in Settings → AI assistant.
6. Children
Many players are under 18. Player accounts are created by the academy with a parent’s or guardian’s consent, and parents or guardians can contact the academy about their child’s data at any time.
7. How long we keep data
While your account is active. When an account is deleted we remove the login, name, contact details, photos, medical information, chats and assistant history. Attendance, assessment and payment records may be kept without your name for the academy’s accounts.
8. Deleting your account
In the app, go to Settings → Delete account. The academy completes the deletion within 30 days, and you can cancel before then. You can also email mazenfayez56@gmail.com or ask at the academy front desk.
9. Security
Data travels over encrypted connections and is stored with access rules, so each person only sees what their role allows. You can also turn on Face ID app lock in the app’s Settings.
10. Your rights
You can ask to see, correct or delete your data. Your coach or the academy can correct most details; for anything else, contact us.
11. Changes
We’ll update this page when the policy changes and change the date at the top.
12. Contact
Atwa Academy: email mazenfayez56@gmail.com, ask at the front desk of your branch, or message any coach in the app’s Chat.